Parents and Carers
This part of the website is for ‘Parents’ and ‘Carers’, including anyone with Parental Responsibility, Children’s relatives, friends and neighbours who need information or advice.
Are you concerned about a child?
If you are a member of the public with significant concerns about a child please contact your local Children’s Services:
If you are concerned that a child or young person is in an emergency situation you should contact the Police urgently on 999.
Outside office hours – The Out of Hours Team operates an out of hours service. The Out of Hours service is an emergency only response with the social worker available to provide a response where the needs of the child indicate this. To contact the out of hours service, please call 01202 657279.
Early Help is a way of working with children and young people. It involves listening to you and your child to find out your child’s needs, and what is working well in your child’s life. An action plan, agreed with you and your child, is also put in place to make sure your child gets the right sort of help. Early Help intervention will help your child receive the right support at an early stage before their needs increase which can be much more difficult to help you with.
Early Help Assessment
The Early Help Assessment is voluntary – you and your child can choose to be involved.
How will an Early Help Assessment help my family?
•The Early Help Assessment exists to help you support your child. It can lead to a quick solution or help to identify extra support if needed.
•The Early Help Assessment will ensure that everyone involved with your child – such as teachers and health visitors – works together to support your child.
•As The Early Help Assessment is a shared assessment, you and your child will not have to repeat the same story to different workers.